ORM

What does Online Reputation
Management mean?

Online reputation management (ORM) is the practice of crafting strategies that shape or influence the public perception of an organization, individual or other entity on the Internet. It helps drive public opinion about a business and its products and services.

SMM

What does Social Media
Marketing mean?

Social media marketing (SMM) refers to techniques that target social networks and applications to spread brand awareness or promote particular products as well as to generate customer engagement.

95%

Online adults aged 18-34 are most likely follow a brand via social networking

80% of companies online are under the impression that they deliver exceptional social media customer service,

while only 8% of their customers say that they agree.

over fifty million

There are now more than 50 million
small businesses using Facebook Pages
to connect with their customers

71 PERCENT

of consumers who
have had a good
social media service
experience with
a brand are likely to
recommend it to others.

95%

Online adults aged 18-34 are most likely follow a brand via social networking

80% of companies online are under the impression that they deliver exceptional social media customer service,

while only 8% of their customers say that they agree.

over fifty million

There are now more than 50 million
small businesses using Facebook Pages
to connect with their customers

71 PERCENT

of consumers who
have had a good
social media service
experience with
a brand are likely to
recommend it to others.

BUT, WHY DO I NEED IT

Because in today’s Business world,
Business Personality and Tone - MATTER...ALOT!

   
A Web and Social Media presence matter much more now than ever before in business.
More so, the TONE you set for your business matters. But who has the time, right?

SEE WHAT WE DO